Business Process Management (BPM) training

4-day training class to become an AIIM BPM Master

Business Process Management (BPM) Master mode of study

Option 1: Public 4-day BPM training
Option 2: In-house BPM training

Business Process Management training

The Business Process Management (BPM) training provides you with a detailed understanding of Business Process Management. The Business Process Management (BPM) training program comprises main elements from the Strategy workshop and the BPM Practitioner and Specialist Certificate programs, in addition to a case study exercise.

BPM Master (BPMm) designation

AIIM BPMm logoYou will be awarded the AIIM BPM Master (BPMm) designation after passing the online exam and case study exercise. By earning this designation, you can call yourself BPM Master (BPMm). The exam and case study are available via the internet and you must pass these within 3 months of attending the BPM training.

ECM, ERM and SharePoint certificate trainings

In cooperation with AIIM we also organize the Enterprise Content Management (ECM) training, Electronic Records Management (ERM) training and the SharePoint training.

About AIIM

AIIM represents the Information Management community as the global association for both users and suppliers of ECM, ERM, BPM and SharePoint solutions. AIIM have existed for more than 60 years and is a not-for-profit organization.

Business Process Improvement (BPI): learn technologies and global best practices

The Business Process Management (BPM) training is designed from global best practices among the 50,000 members of AIIM. The program covers concepts and technologies for:

  • Streamlining and Re-engineering
  • Requirements Gathering and Analysis
  • Application Integration
  • Process Design and Modeling
  • Monitoring and Process Analysis
  • Managing Change

Business Process Management Why, what and how to implement?

This 4-day Business Process Management (BPM) training covers why, what and how to implement BPM. The training concentrates on delivering the skills and tools to use technology to improve business processes. The essential technical implications of and approaches to BPM are covered. For example, what is a workflow engine, when should it be used, how does it work and how can I construct my business analysis activities to best utilize this technology? The major modeling tools, how they work and how best to get value from them are covered in detail. Also covered are all the standard areas of general business analysis, such as defining processes, identifying key stakeholders, modeling "as is" and "to be" scenarios, and how to test these (via technology and practices).

While the goal of this training is to equip you with the basics of Business Process Improvements (BPI) techniques, we also briefly cover related areas including methodologies that make great use of such techniques. These include Six Sigma, Lean and TQM, along with some important historical perspective on the roots of BPM with particular focus on BPR (Business Process Re-engineering).

Business Process Management (BPM) training: Who should attend?

The Business Process Management (BPM) training is designed for Business Managers, Business Analysts, IT Managers, Compliance Officers, Archivists, Librarians, Risk Managers, Records Managers and Information Managers, as well as for Solution Providers, Sales Consultants, Project Managers and Technical Staff.

Business Process Management: training material

You will receive a BPM workbook and access to supporting BPM online courses and the exam.

In-house Business Process Management (BPM) training:

  • saves you time and money;
  • enables you to train in the comfort of your own working environment;
  • can be arranged for groups from 6 people or more;
  • will take place at a time chosen by and convenient to you; and
  • sensitive issues can be openly discussed because there are no outsiders.

Are you interested? Please call us at +31 (0)40 - 246 02 20 or send an e-mail to to discuss the possibilities.

BPM Stategy (Why BPM?)
The BPM Strategy program provides the knowledge to get ownership and support from senior executives and users.

BPM Practitioner (What is BPM?)
The BPM Practitioner program covers the practice of BPM, the role of Enterprise Content Management (ECM) in BPM, Business Analysis (BA), basics of Process Improvement, flowcharting 101, Process Modeling, BPM approaches, BPM technologies overview, BPM technology dissected, and collaboration.

BPM Specialist (How to implement BPM?)
The BPM Specialist program covers the implementation of programs and projects, and related tasks such as the business case for BPM, stakeholders and the project team, gathering requirements, analyzing requirements, process design best practices, validating requirements, BPM project stages, project advice, pitfalls and best practices, and management methodologies.

BPM Case (Putting it all together)
The BPM case allows you to discuss, share and learn global best practices for BPM.

The Business Process Management (BPM) training will be held on multiple locations. The training will be held on:


  • 27-30 September 2016


  • 22-25 November 2016

In case you are unable to attend these days, please let us know.

For more information on other locations and dates (for example in the UK, USA or Asia), please contact our offices at +31 (0)40 246 02 20 or

The fee for the Business Process Management (BPM) training is € 2.415,- (VAT excl.) per participant. This price includes all training materials, access to the online courses and 3 opportunities to take and pass the AIIM BPM Master web exam.

In case you are a member of AIIM, you receive a discount and the price amounts to € 2.195,- (excl. VAT).