Business Process Management (BPM) - 4-daagse training

Programma

Onderstaand het programma van de training. De voertaal tijdens deze training is Engels, evenals het cursusmateriaal en het examen. 

PROGRAM CURRICULUM BPM MASTER
This 4-day BPM training to become a BPM Master discusses the 'what' and 'why' of BPM as well as how to implement BPM. All the important aspects of Business Process Management will be dealt with, such as how to get ownership and support from senior executives and users, the practice of BPM, the role of Enterprise Content Management (ECM) within BPM, Business Analysis (BA), the basics of Process Improvement, flowcharting 101, Process Modeling, BPM approaches, BPM technologies overview, BPM technology dissected, collaboration, the implementation of programs and projects, related tasks such as the business case for BPM, stakeholders and the project team, gathering requirements, analyzing requirements, process design best practices, validating requirements, BPM project stages, project advice, pitfalls and best practices, and management methodologies.

Discuss, share and learn from the global best practices for BPM!

DETAILED TRAINING PROGRAM BPM MASTER
Day I and II – BPM Specialist (Wat is BPM?)
The first 2 training days cover the concepts and technologies associated with improving business processes. The following topics will be addressed:

• Key activities associated with business analysis; the skills required of a business analyst; and different approaches to business analysis.
• Typical reasons for business process change; different process scenarios; and determining when to employ streamlining versus re-engineering.
• The role and value of flowcharting; how to use standard charting symbols and functions; and flowchart best practices.
• Modeling and flowcharting; different tools for modeling activities; and process modeling and execution and the role of standards.
• Various approaches to BPM; evaluating each approach; and selecting the appropriate approach for your initiative.
• How the BPM software marketplace is structured; and how to connect BPM scenarios to specific types of BPM technologies.
• Evaluating workflow and BPM technologies; identifying the core functional services in a standard BPM architecture; and understanding the purpose of each service.

Day III and IV – BPM Implementation Specialist (Hoe BPM implementeren?)
The last 2 training days provide a thorough understanding of BPM concepts and processes and deepen the knowledge gained during the previous training days. The following topics will be addressed:

• How to develop a BPM program strategy.
• How to conduct a business and technical assessment.
• Making the business case for effective information management.
• How to develop business and functional requirements.
• How to design and develop all of the elements of a BPM plan including people, processes, and technologies.
• The steps required to implement an effective BPM program.
• Change management, communications, and training.
• How to measure the benefits of a BPM initiatve.

BPM Master (BPMm) designation
To become a BPM Master, you will need to pass the online BPM Master (BPMm) exam.